Terms and Conditions

By Placing An Order With GLS Printing/Greenelyte Solutions, You Agree To The Following Terms:

1. Quotations/Estimates

Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

2. Payment Terms

ALL orders must be prepaid due to the speed of our turnaround.

3. Orders

GLS Printing/Greenelyte Solutions reserves the right to upgrade the coating or quantity, at no additional charge, for any product ordered (excluding mailer pieces or unless otherwise stated in the details/special instructions). GreenelyteSolutions.com also reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. GLS Printing/Greenelyte Solutions is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to GLS Printing/Greenelyte Solutions for printing and/or publication.

4. Flyer Tagging

GLS Printing/Greenelyte Solutions reserves the right to place a tag similar to “Printed by GLS Printing/Greenelyte Solutions” on the printed material unless customer states that they would prefer it not to appear when initially placing order. There will be a $20 fee assed if you elect not to have a tag placed on your flyer.

5. Current Specials

In order to receive the discounts associated with GLS Printing/Greenelyte Solutions “Current Specials”, you must include the appropriate/relevant promotion code when placing your order. If you do not include the appropriate/relevant promotion code, you WILL NOT receive a discount and discounts will not be applied after the order has been finalized. If participating in current specials, you agree to be a member of our mailing list; if you are not already and you also agree to authorize GLS Printing/Greenelyte Solutions to tag your printed flyer (see section 4) unless otherwise agreed upon. Specials are only available to eligible customers. Specials can be updated at any time.

6. Cancellations

Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order before our evening cutoff time of 4pm EST. A minimum charge of $45 + 6% of total job cost (includes shipping) is applied to jobs canceled. No refunds will be issued for orders cancelled after the business day order was placed. In those instances we will issue store credit.

7. General Refund Policy

Under no circumstances will GLS Printing/Greenelyte Solutions issue a refund.

8. Credit Card Forced Refund/Chargeback Policy

All credit card issues and/or disputes on products or services purchased by your credit card authorization from GLS Printing/Greenelyte Solutions shall be dealt with between the customer and. GLS Printing/Greenelyte Solutions By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.

9. Store Credit

Under no circumstances will store credit be exchanged for cash. Store credit may not be used for Design or Event Ticket Printing. Store credit may not be combined with any current specials or other promotion.

10. Accuracy of Specifications

Quotations are based on the accuracy of the specifications provided. GLS Printing/Greenelyte Solutions can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed with GLS Printing/Greenelyte Solutions are to the client’s knowledge correct, and there are no conditions or agreements relating to the orders which are not written or accompanying said order.

11. Liability

GLS Printing/Greenelyte Solutions liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. GLS Printing/Greenelyte Solutions warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. GLS Printing/Greenelyte Solutions makes no other warranty and no actions or words of GLS Printing/Greenelyte Solutions or its officers, employees or agents shall constitute a warranty.

12. Indemnification

The customer represents that it has the legal right to produce all printed materials ordered from GLS Printing/Greenelyte Solutions. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a “Claim”) is made or commenced against GLS Printing/Greenelyte Solutions based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by GLS Printing/Greenelyte Solutions ordered by the customer: (a.) infringes any copyright, patent or other proprietary right of any person; or (b.) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending GLS Printing/Greenelyte Solutions against any such Claim (2.) paying any judgment or award against the customer; and (3.) reimbursing GLS Printing/Greenelyte Solutions for any legal fees and expenses it reasonably incurs in responding.

13. Electronic Manuscripts/Images

It is the client’s responsibility to maintain a copy of the original computer files, artwork and transparencies. GLS Printing/Greenelyte Solutions is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until GLS Printing/Greenelyte Solutions can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. GLS Printing/Greenelyte Solutions does not archive your work for longer than it takes to produce the final product. Please save your work!

14. Alterations/Corrections

Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current design rates of $75/hour.

15. Prepress Proofs

When ordered by the customer, GLS Printing/Greenelyte Solutions will submit color proofs for the customer’s review and approval for a fee of $100. A minimum shipping charge of $25 is required to send a proof via express air shipping. To request a proof you must order it through the website shopping cart system when placing your print order. Proofs must be returned to GLS Printing/Greenelyte Solutions marked “O.K.” or “Revised Proof Required” and signed by the customer. Until the proof is returned, no additional work will be performed. GLS Printing/Greenelyte Solutions will not be responsible for undetected production errors if:

Proofs are waived by the client;

The work is printed per the client’s written OK;

All requests for changes of any kind must be made in writing to avoid mistakes.

16. Color Proofing

Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a “pleasing color” variation between color proofs and the completed job [as determined by generally accepted trade technical methods] is to be expected. When such a variation occurs, it will be considered acceptable performance.

17. Overruns/Underruns

GLS Printing/Greenelyte Solutions will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. The generally accepted trade practice is plus or minus 5%.

18. Delivery/3rd Party Shipping

Charges for delivery of materials and supplies from the client or the client’s supplier to are not included GLS Printing/Greenelyte Solutions in quotations unless specified. GLS Printing/Greenelyte Solutions is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first. If more than 15 calendar days elapses the order is considered abandoned and GLS Printing/Greenelyte Solutions will discard materials, unless otherwise agreed upon in writing. Orders will be shipped immediately upon completion. If your order is not ready by the time the shipping carrier visits our plant, your order will be picked up the following business day

19. Claims

Claims for defects, damages, or shortages must be made by the client in writing no later than 5 calendar days after delivery. If no such claim is made, GLS Printing/Greenelyte Solutions and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that GLS Printing/Greenelyte Solutions performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from GLS Printing/Greenelyte Solutions shall be dealt with between the customer and GLS Printing/Greenelyte Solutions.

20. Right to Subcontract

GLS Printing/Greenelyte Solutions shall have the right to assign any portion of the work required to another contractor/3^rd party

21. Workmanship Guarantee

We guarantee all orders to be within “gang run” specs and to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a credit at our discretion.

*Gang run important information:

All printing starts at 10:00PM EST. Monday-Friday (excluding rush orders), so turnaround is based from when we begin printing not when you submitted your artwork.

When placing an order we will print the corresponding size that is selected unless otherwise stated in the details/special instructions. (if you can not find your desired size, please pick the next size up i.e. if you want a 4×4″ flyer you would select “CD Insert (4.75 x 4.75)” and note in the special instructions that you want a 4×4″.

When placing a gang run order your final piece MAY be up to an 1/8th” smaller or larger than actual order size.

When placing a gang run order your final piece MAY be cut slightly uneven, 0 to 10 degree shifts are considered acceptable.

When reordering, colors MAY be slightly different then original order

If files are submitted and do not meet our bleed specifications, GLS Printing/Greenelyte Solutions reserves the right to add a border to the file(s).

If files are submitted in RGB mode, you are authorizing GLS Printing/Greenelyte Solutions to convert the file(s) to CMYK mode. (Converting files from RGB to CMYK may cause color shifting)

If we only receive one file for an order, we will assume that file is to be used for printing on both sides, unless otherwise stated.

We will NOT accept files that are emailed unless we request your file. All orders MUST be placed through the website.

22. Reprints

If for any reason we must reprint a project, we MUST use the original files uploaded. Under no circumstances will we accept new files for the reprint.

23. Turnaround Estimate

If a customer purchases “Priority”, their job will be placed on the run “next in line” for print. Priority printing should NOT be construed as a guarantee and does not apply to any additional production. Additional production includes, but is not limited to folding, scoring, perforating, die-cutting and drilling. (please see section 19., sub category a. for more information on when printing occurs.

Print turnaround times displayed are only estimates. At GLS Printing/Greenelyte Solutions discretion, if an order is not ready to ship within the timeframe listed for your product, GLS Printing/Greenelyte Solutions may issue a store credit of 5% of the printing cost towards the customer’s next order, but the customer must request this credit. Exceptions to the issuance of store credit include, but are not limited to equipment failure/power outages, 3rd party shipping errors and “acts of god”.

24. Billing

Your credit card bill will read “Greenelyte Solutions” or “Square “.

25. Inkjet Proofs

Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a “pleasing color” standard, using standard ink densities. There is no guarantee that your finished piece will match your printed proof. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.

29. Changes to our Terms & Conditions Policy

GLS Printing/Greenelyte Solutions may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise. This policy was last changed on January 31, 2019.